Contact Us

Have a question about your Nationwide^® retirement account? You can contact us in a number of ways.

Phone

Call us at 1-877-677-3678. 

Representatives are available Monday through Friday, 8 a.m. - 11 p.m. and Saturday, 9 a.m. - 6 p.m. ET.

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Your local representative:

Schedule an appointment online for an Internal Retirement Specialist to call you. You can choose the time and date that fits your schedule.

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Email

Email us at: NRSFORU@nationwide.com

For general information only: You may not make any changes or access any information about your account by email. Most email is not secure and we encourage you to never provide personal information in email messages, especially information such as your Social Security number. Please note that we will get back to you within one business day.

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Fax

You can fax documents and questions to us at 1-877-677-4329.

If you're asking us a question via fax and would like us to contact you, please include your phone number, address or email address, so that we can respond to you in a timely manner.

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